Home Insulation GB Ltd (“we”, “us”, “our”) is committed to protecting your personal information. This policy explains what we collect, how we use it, and your rights under the UK GDPR and the Data Protection Act 2018.

Who we are

Home Insulation GB Ltd, registered in England & Wales, company number 16055179. Registered office: Unit 8 Stratfield Saye, Bournemouth, Dorset, BH8 8JN. We are the data controller for personal information collected through this website.

Information we collect

Contact details you provide (name, phone number, email, address / postcode).
Details of the property and works you are enquiring about.
Correspondence between you and our team.
Basic technical information (IP address, browser type, pages visited) collected via cookies — see our Cookie Policy.

How we use it

To respond to your enquiry and arrange a free survey.
To carry out and manage any works you instruct.
To keep records for quoting, invoicing, warranty and legal compliance.
To improve our website and service quality.

Legal basis

We rely on your consent when you contact us, our legitimate interests in running the business, and our legal obligations (for example, tax and accounting records).

Sharing your information

We do not sell your personal information. We only share it with trusted providers who help us operate (for example, hosting, email, accounting) or where we are required to by law.

Retention

We keep enquiry records for up to 24 months, and customer records for as long as needed for warranty, tax and legal purposes (usually 6 years).

Your rights

You have the right to access, correct, delete or restrict the use of your personal data, and to object to processing or withdraw consent. To exercise any right, email info@homeinsulationgb.co.uk. You may also complain to the Information Commissioner’s Office (ico.org.uk).

Contact

Home Insulation GB Ltd, Unit 8 Stratfield Saye, Bournemouth, Dorset, BH8 8JN.
Phone: 0800 368 5258 · Email: info@homeinsulationgb.co.uk

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